Privacy Policy

Harbour Property Management Privacy Policy

Our contact details
Name: Parisa Ghorashi
Address: 4a Westgate, Cowbridge, CF71 7AR
Phone Number: 01443 565445
E-mail: property@harbourmanagement.co.uk

The type of personal information we collect
We currently collect and process the following information:
• Personal identifiers, contacts and characteristics (for example, name and contact details)
• Contact Numbers
• Email Address
• Home address

 
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You are making an enquiry about a property
  • You are one of our existing tenants
  • You are one of our existing landlords
  • You are associated to one of the above

[If applicable] We also receive personal information indirectly, from the following sources in the following scenarios:

  • We have been provided your contact details by an associate
  • We have been provided your contact details by one of our partners Zoopla, or Rightmove
  • You have completed an enquiry form on our website
  • You have contact us to provide your information

We use the information that you have given us in order to

  • Contact you about new properties
  • Manage your existing property accordingly whether you are landlord or tenant
  • Provide your contact details to our contractors to schedule maintenance repairs
  • If you are associated with any of our landlords or tenants

We may share this information with

  • 3rd party contractors

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting property@harbourmanagement.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.(f) We have a legitimate interest.

How we store your personal information
Your information is securely stored.
We keep your name, contact number, email address, and home address for 5 years We will then dispose your information by deleting this from our database

 
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at
Property@harbourmanagement.co.uk
01443 565445
Westgate Business Centre, 4a Westgate, Cowbridge, CF71 7AR
if you wish to make a request.

 
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at :
Property@harbourmanagement.co.uk
01443 565445
Westgate Business Centre, 4a Westgate, Cowbridge, CF71 7AR
if you wish to make a request.

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO's address:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk